0

HP Detect My device

George D 2 years ago 0

A False Positive for HP Product Detection?

https://support.hp.com/gb-en/product/detect?source=contact

I was on the HP website and attempted to download their product detection tool to identify my printer BUT Unchecky blocked the installer.

Before downloading and attempting to install the detection tool I checked the URL with both Norton Security and then VirusTotal and that was OK.

I've included a screenshot which has the HP website and the Unchecky window also.

The image is 3680 x 2488 pixels, so can enlarge it to see the URL and the Unchecky Report.

The detection took place on 12oct18@16:50

The installer was described as

HPSupportSolutionsFramework- 12.8.47.1.exe (3.4MB) from ftp.hp.com